Terms and Conditions

Booking Times:

9am to 6pm Mondays to Saturdays

9am to 4pm Sundays & Bank Holidays (£20.00 surcharge)

Payments:

Invoices will be raised at the time the report is dispatched to the client and accounts will be payable within 14 days from then. 

The party making the booking will be responsible for the payment.

Private landlords will be required to make full payment prior to the job being carried out.

Payment is required by direct bank transfer to the account number detailed on our services invoice.

Fardal Inventories Ltd reserves the right to withhold any type of file/documentation not fully paid for by the client making the booking. In the case of an existing client in arrears, files and documentation will be held until the arrears are settled in full. 

For any account that is not paid within 60 days, we reserve the right to add to the account any cost incurred by us in instructing an agent or solicitor to act on our behalf in the recovery of the account.

Our Prices & Charges:

Our prices vary with the services that we provide, also according to the size of the property, and to the level it is furnished.

Prices are based on a standard house/flat layout to include:  Front approach, entrance hall, kitchen, reception room, bathroom, hallway, stairs & landing plus the number of bedrooms.

Additional rooms considered as such: Dining room, through rooms e.g., lounge / dining, additional bathroom, en-suite, cloakroom, conservatory, cellar, utility room, garage and garden. £10 plus VAT will be charged for unfurnished and £15 for furnished additional rooms. All prices will be agreed before each job.

Fardal Inventories Ltd reserve the right to charge extra for heavily furnished properties and properties with excessive fittings. Furnished assumes the property is lightly furnished for rental purposes. For heavily furnished properties or for specialised bookings such as a block of properties, please email for a quotation. Also, if a detailed crockery and cutlery count is needed this must be requested at booking for which an additional charge will be quote.

Alarms & Meters:

Carbon Monoxide, Heat and Smoke Alarms will be tested for audibility where possible and recorded in the report. 

Meter readings will be taken if they are easily accessible. If meters cannot be located then no readings will be taken, and we cannot be held responsible for this. 

Fardal Inventories Ltd Test:

• Keys
• Locks
• Handles
• Gates
• Blinds & Curtains
• Alarms
• Doorbells
• Lights
• Showers
• Flushes of WCs
• Taps
• Showers

Report turnaround:

Fardal Inventories Ltd aim to provide electronic PDF format reports within 48hrs whenever possible to the instructing party. If a report is required more urgently please advise us at the time of booking and we will do our best to accommodate your request.

Fardal Inventories are only able to release reports to the individual or company who instructed us to carry out the inspection. We can only release the report to other parties when we have received written permission from the instructed party to do so.

Agents, Landlords and Tenants will have 7 days from receipt of report to make any requests for amendments to the report. If the amendments are  a result of a Fardal Inventories Ltd error, updated copies of the report will be supplied. An additional charge would apply if we feel the need to revisit the property to confirm changes to the report, such as fresh decoration or furnishings added since original visit.

Dogs and Other Animals:

We will not enter a property with a dog or any other animal present unless the Tenant / Client is also present and kept in a separate room whilst the report is being carried out. If the Inventory Clerk is not satisfied the report will be abandoned. 

Cancellation Policy:

Agents, Landlords and Tenants will incur a £40 charge if they have not given Fardal Inventories Ltd a 24-hour cancellation notice before the appointment. Aborted jobs where tenants have not vacated or ready to hand over when the clerk has arrived at the property will be charged at 75% of check out cos

Our Disclaimer:

The Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report is a detailed narrative record from a visual inspection. It is compiled in good faith to provide an accurate descriptive record of the applicable property’s contents and the condition and cleanliness of such contents on the date of the Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report compilation as stated on the cover of this document. It is the duty and ultimate responsibility of the Landlord, Tenant and if applicable, Agent to agree between them the accuracy of this Inventory Report. 

Fardal Inventories Limited and its staff are not trained or qualified Property Surveyors. Under no circumstances should this Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report be used as a structural survey of a property. Further to this it should be noted that we are not specifically trained or qualified as legal experts on any type or kind of cloth, wood or other material, nor do we have any specific knowledge of antiques. This Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report should not be deemed to be a definitive statement of each and every item of equipment or furniture, nor indeed of the authenticity of the aforementioned items. 

This Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report does not provide the Landlord, Tenant or the Landlord’s / Tenant’s Agent with any kind of guarantee regarding the safety of any equipment, furniture or other contents relating to the property. Any description serves merely as a record in accordance with the purpose of this Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report. Items listed within the Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report are deemed to be in good condition without any apparent defect unless otherwise stated. In the case of a significant defect of an item(s) such as clear or obvious damage or soiling, then such item(s) will be described appropriately.

It should be noted that it may not be possible to move certain items of furniture to facilitate inspection behind or beneath such items. However, should any damage be caused due to a move of furniture, Fardal Inventories Limited cannot be held responsible in any way, nor will Fardal Inventories Limited reimburse any persons for any damage caused to the property. In addition, it is not usual practice to inspect and detail attics or cellars. Furthermore, we do not inspect rooms which are locked unless a key has been provided. Nor do we inspect items that are packed for storage or in boxes. It should be noted that it is not our practice to individually list books, CDs, DVDs, cleaning items or other miscellaneous items such as the contents of garden sheds, greenhouses or garages. 

Fardal Inventories Limited and its staff do not check gas or electrical appliances and give no guarantee with regard to the safety or reliability of such items. 

The ultimate responsibility for the compliance with the Fire & Safety Regulations for Furnishings, Gas and Electrical services is that of the Instructing Principal. Any note within an Inventory Report / Check-In Report / Mid-Term Report / Check-Out Report compiled by Fardal Inventories Limited stating ‘Fire safety labels seen’ should not be interpreted to mean that the item complies with the ‘Furniture and Furnishings’ (Fire) (Safety) (Amendments) 1993. The reference ‘Fire safety labels seen’ is merely a record that the item was seen to have a label attached, at the time that the Inventory Report was compiled, similar or the same as that described in the ‘Guide to the Furniture and Furnishings’ (Fire) (Safety) Regulations that was originally published by the Department of Trade & Industry in January 1997 (or subsequent editions). Under no circumstances should the note ‘Fire safety labels seen’ be deemed as a specific statement of fact that the applicable item complies with the aforementioned Regulations. 

Check-Out Information for Tenant:

1. All of your personal belongings must be removed from the property prior to the Check-Out appointment. Items left within the property may be subject to a removal charge. You should be ready to hand over the keys and vacate the property.
2. All items, including furniture and kitchen items, must be returned to their original Inventory location. Inventory Clerks are not able to spend time searching for items not in their correct location. You may be held financially responsible for an Inventory re-check or cost of replacement items as a consequence.
3. Similarly, all items must be unpacked and not left in boxes. Inventory Clerks are not able to spend time unpacking items. You may be held financially responsible for an Inventory re-check or cost of replacement items as a consequence.
4. The property must be thoroughly cleaned throughout before the Check-Out. You will not be allowed to return to the property to finish off the cleaning after the Check-Out has taken place. If the property is not fully cleaned, you may be liable for the cost of professional cleaning. Please bear in mind professional cleaning is of a significantly higher standard than general domestic cleaning. You will need to pay particular attention to woodwork, flooring, windows, household furniture (if applicable), kitchen units and appliances, sanitaryware – especially limescale staining.
   
5. If pets have been kept at the property, please refer to your Tenancy Agreement to check the specific requirements for professional floor cleaning and de-infestation.
6. If you have broken or damaged any items, try to replace them with matching or items of a similar quality.
7. If the property has a garage, greenhouse or shed, these areas must be emptied of your possessions.
8. All rubbish must be removed from inside and outside of the property, including the dustbins. If rubbish is left, then a removal charge may be charged.
9. It is accepted that during any Tenancy there will be a degree of Wear and Tear to the decoration, fixtures and fittings within a property. If this is deemed to be excessive, you may be charged to make good at the end of your Tenancy. Excessive wear may include heavy scuffs, scratches, chips and indentations, pen or crayon marks, tears to wall coverings, screws or nails drilled into walls. If you have attempted to repair any damage or have touched up paintwork you may be charged to make good if the repair or colour match is poor.
10. Carpets and flooring must be thoroughly cleaned. If you have stained the flooring you may be charged for further cleaning or for compensation/replacement if the stains cannot be removed or if you have damaged the flooring for example, with an iron burn or cigarette burn.
11. Furniture must be thoroughly cleaned. Soft furnishings, sofas, beds, mattresses and similar items will be checked against the Inventory Report for stains or damage. Once again, you may be charged for further cleaning or for compensation/replacement if the stains cannot be removed or if you have damaged the item of furniture for example, with a heavy stain or cigarette type burn or if scratches or ringmarks have been left on polished furniture.
    
12. Curtains and linen must be laundered or dry cleaned before Check-Out, or once again, charges may apply.
    
13. Kitchen appliances, equipment and utensils will be checked against the Inventory Report for cleaning issues or damage. If the items need further cleaning or have been damaged beyond the allowance made for Fair Wear and Tear, compensation costs may be charged.
14. Appliance manuals must be left in the property at the Check-Out or you may be charged a replacement cost.
15. Sanitaryware will be checked against the Inventory Report for cleaning issues or damage. If the items need further cleaning or have been damaged beyond the allowance made for Fair Wear and Tear, compensation charges may be made.
16. If your Tenancy agreement states you must maintain the garden then the garden must be kept in a tidy condition – including mowing lawn areas, weeding borders, sweeping paths and patios. The condition of the garden will be compared to the Inventory Report and seasonal variations will be taken into account at Check-Out. If the garden is found to be untidy, professional gardening charges may apply. 

Complaints:

In the unfortunate event of a complaint, please send this as soon as possible after the date of the report to: info@fardalinventories.co.uk